On Thursday, an official inauguration for the e-ticketing service was made by The Federal Government on the Abuja-Kaduna rail corridor. Following this was an announcement that the service would be run by a concessionaire.
Rotimi Amaechi, Minister of Transportation was the one who inaugurated the online ticketing service through a virtual event in Abuja. He stated that the initiative was a public private partnership valued at N900m.
Rotimi stated that the concessionaire, Secure ID, would provide the service and run it for 10 years to recoup its investment before reverting ownership to the Nigerian Railway Corporation.
He went further to explain that the e-ticketing solution was established following numerous protests by commuters on ticket racketeering at the Abuja-Kaduna train stations.
He said the online ticketing solution marked the beginning of automation of ticket sales in all major stations on the Abuja-Kaduna train service.
The minister reported that “It is in line with global best practice and will enhance efficiency, save time and promote accountability, while also reducing leakage and promoting economic growth,” the minister said.
Ibrahim Musa, The Chairman of the Governing Board of NRC, stated that the e-ticketing solution had finally put an end to the continuous allegation of ticket racketeering at the train stations.
Kofo Akinkugbe, The Chief Executive Officer, Secure ID Solutions, said the inauguration of the service would lead to multi-model ticketing in public transportation. This would allow for passenger convenience, efficiency and accountability for operators.
She said the service would bring about the data for government in making better decisions that would enhance the operations of the country’s railways.
Kofo went further to reveal that the e-ticketing solution after a successful pilot programme that was done last week had issued 25,000 tickets online.
According to her, this solution has enabled an increase in customer experience. It has also made it easier for customers to purchase their tickets at any time.
Selection of seats as well as a well-protected online payment service would also be made available. Through this, physical interaction would be limited.